Our Marketing Agency Year in Review; The Good, Bad, and the Future

December 23, 2019

Show Notes

This podcast is mainly for us, but we felt like it would be super helpful for other agency owners or business owners who have gone through what we have or are heading that way. We have tried a lot of things, some worked, some didn’t, but you’ll hear about it all here.

What worked:

- Hiring VAs

- Continuing education

- Hiring business coaches

- Our environment

What didn’t work:

- Outsourcing SOPs

- Prioritizing everything

- Content creation

What do we think ‘will’ work:

- Website

- Facebook Foundations

- Active Campaign

The future (2020)

- Automation

- Utilizing VA’s

- Ticketing system

- A true lead generation system for our business

- Foundations


What do you think about this episode? We’d love to hear from you! Share us your suggestions, comments or questions. And we’d love to include that on our next show.

Connect with us:

Our Company Website

BitBranding on Facebook

BitBranding on Instagram

Hope y'all enjoyed this episode! We'll see you guys next week for another episode of The Marketing Natives!


Aaron [00:00:00] Hey, guys. This podcast is mainly for Christian and I, and we want to obviously share this with you, but we felt like it'd be super helpful for other agency owners, business owners and anyone who's really just listening, trying to hear what goes on inside of an agency. We're gonna break down quite a few things. We're gonna talk about things that what worked, what didn't work, what we do think will work in quotations before the twenty or twenty nineteen. And then the future of our agency, we we really do break down a lot of things that went well in our business helps us reflect on what could have been better and how we're going to basically right the ship in 2020 to make this a better agency experience for us and to continue to grow. I think you guys are going to get a lot out of this, whether you own an agency or not. 

Aaron / Narrator [00:00:46] I think as a business owner, there's will be super helpful for you. I hope you'll  enjoy. This is The Marketing Natives providing actionable ways to grow, improve

Christian [00:01:05] Let's get it started. So I guess we have these not bullet points, but we have what worked, what didn't work? What do we think will work? And then the future. 2020 and beyond. So do we want to go like an order, like, okay, let's go through like bullet plans of what worked or are we just kind of jumping everywhere? 

Aaron [00:01:28] Let's do what didn't work. I know that's not how we put it here, but I like I want to finish on a positive. 

Christian [00:01:33] Oh, OK. I'm excited. 

Aaron [00:01:35] All right. So what didn't work in your mind for 20, 19, 2019? 

Christian [00:01:43] We said that we're not going to do bullet points. But I did put some stuff beforehand and wanted to just kind of get out the night. But I think we outsourced our standard operating procedures to a different company. And yes, it was a very I thought it was going to be good. I did it, too. And it ended up somewhat OK. 

Aaron [00:02:09] But it gave us the groundwork, though. I mean it. Yes. It laid the groundwork. But it wasn't a complete package. 

Christian [00:02:15] Right. 

Christian [00:02:17] And I think I would still be open maybe in the future to have someone come in. 

Christian [00:02:22] And like not fix them, but literally sit down with us and like, I don't know, go through them and see like, OK. These are your weak points is where you need to get better here. So someone who already has been through those processes and can see where we can improve them. Yeah, that will be I I'll be interested in that. But so yes, I think that hiring someone and that's hard. I think it was good. Yeah. Like Aaron said, to build that groundwork. 

Christian [00:02:50] But then like for whatever reason, they couldn't finish the work. 

Christian [00:02:57] So we ended up with just a few standard our and procedures, not all of them. Now for all our services or not for all of our onboarding processes and things like that. So regardless, we ended up doing them ourselves as a company. 

Christian [00:03:12] It was one of our employees rock. Mm hmm. Which to rock is Just just a big goal, I guess, to finish every quarter. Mm hmm. And so that ended up in a positive note, I would say, but it didn't work. I guess the outsourcing and even I think the the the way that they did it, I would have wanted, I guess, more hands on as well from us. Yeah. Did you think it was a little bit. We had an initial meeting. Took some notes. And then here's this guy's. Yeah. 

Aaron [00:03:50] Yeah. And I mean the one thing that they didn't do well was they took pictures and stuff which I know we need to go back and add some pictures and videos and screenshots. Yes. Jimmy Gaz I know he'd say that ours are usable now, but they're probably 70 percent but it's to the point we're like, okay, we did it all off of memory from what we've done before, but we haven't like really tested everything. So it's probably the seventy percent we've changed some services since then. And I think it's just something they like each year. We're just going to have to look at and evolve and change and make sure that they're updated. 

Aaron [00:04:24] Yeah, very true. So it didn't work. Outsourcing. I would say it's like a 50 percent, which would be an F, but it still is better than a zero. 

Aaron [00:04:35] It's because I don't think we would have our as a piece where they're at now if we didn't outsource. 

Christian [00:04:39] Yeah. Yeah, absolutely. What else? 

Aaron [00:04:43] I'm trying to think here. What did not work? Well, there's things that are like in progress right now that we're like, I don't know. I wouldn't say that the Facebook foundations didn't work, but it just took at least from me, took way too long to do so. It was one of the things that we started talking about, like beginning of the year. And just because it took so long. It's like we don't know if it's going to work because it hasn't been out or we aren't even technically finished like we're done with it. But we need to finish the website. 

Christian [00:05:12] So I guess I think because I was gonna say all over the website just because it's again, taking so long. 

Christian [00:05:18] But I think it may be what hasn't worked and we're going to talk about this actually next week is probably prioritizing everything. Yeah. Yeah. We don't want we don't have a good, I think, grasp on. I mean, we're doing a lot of different things, right. We have our monthly workshops that we do with local marketing academy. We have weekly videos that go out for Tip For Tip. 

Christian [00:05:43] We have a weekly podcast episodes. We have we have a Website, which is a huge undertaking. We have classes with tutorials learning. We have tutorials. So we have a lot of different things, but we've never really looked at everything. And one, I guess, I don't know, sheet of paper and said, OK, this is where we would actually need to spend our time. That's not a cow, you know, kind of work and, you know, business were business development work thing. So it's a matter of we've never really done that. So does something as it hasn't worked is, yeah, we want to do a lot of different things, but we also need to learn how to prioritize all these different little things. 

Aaron [00:06:29] Right. And it's not that we couldn't do them all, but just we try to do all of them at one time, like we're even working on government contracts. And yeah, I'm great in that. And that part of it is actually kind of outsourced to a director lady. So she's kind of and I forgot to tell you, but she's I mean, just talking here. But she's basically made herself an account manager. And so she's handling all of it from us. So now as a matter of creating some. So I would say that that isn't necessarily successful. But we can we can talk about that a little bit later. So a prioritization in like if anybody is familiar with the seven habits of highly effective people, like we were just always sitting with that quarter to like needs to be done and is urgent. And then because of that, like everything is like a snail moving forward. It's like, oh, we could've made six leaves today, but we moved point five on seven different things. So then it's like we never really make any quote unquote progress. Yeah. So I think that would definitely be an overarching thing that did not work. No, we didn't. We focused on this next year to do and just be laser focus or, you know, giving those tasks and assignments to one individual person and letting them be accountable for it instead of trying to share one task across like eight different people or five different people or however many people. And trying to get that done, it's like, okay, you should own this and just finish this. Yeah, because there's a lot of things that we work on together. It's like, oh, I don't know. Like you have your own little projects. I have my own little project. And we have projects we work on together and. Yeah. And just as a way too many things that are quote unquote priority that are never really priority. 

Aaron [00:08:14] I have another one here, too, but I want to think about what you're what I'll see you go. What's coming to mind now? Their memory is being jogged or running. Oh, no. He can jog or you run whatever one you do. 

Christian [00:08:29] Nothing, really. I mean, try and think of. Other things. 

Christian [00:08:36] I'm kind of just looking around the office, really. Did it work? What? 

Aaron [00:08:40] Oh, we can talk about what did we're going for down there later is a rearranging some stuff. But what didn't work? I would say content creations like this year, I feel like we leveled up our game and Tip For a Tip. But Vic, like the quality of Tip For Tip got better. Did. But I think that our distribution in the actual marketing of the show and capitalizing on it didn't like for example, we would like have an amazing episode, but we just never gave people enough time to promote the episode ahead of time or to share it afterward. So it's like we created this two thousand or twenty five dollar video, if not more, and we just didn't give. Are the people we interviewed enough time or enough leverage to really promote the video that it should be reaching thousands of people and it would reach like one, maybe 1000 people. So it should be much higher. I guess. 

Christian [00:09:37] I think as an overall content strategy throughout the year, we've been talking about it and we need to get this working. We need to maybe make these small steps now. And I think we're working towards, you know, having a really solid content strategy. We just don't want to do something drastic right now. We want to do small increments. And I think absolutely from the get go, what we've done is more so concentrated on the quality of Tip For Tip and how we can make just the video just a little bit better. 

Aaron [00:10:14] And it is definitely there. I feel like the quality is like a sound is better. The audio or the sound is better. The the video is better. Like the B roll is better. We never really had B roll before. Yeah. So that's definitely a win. But I think content creation as a whole I would create it as a sixty five percent. Yeah. Sixty five percent because the quality is there and I feel like the quality of the show is there. But again we just didn't execute on our delivery and just have something in place on like this is how it should be delivered. And we are kind of getting there. So maybe give us a 70 now. So we're like moving towards that as far as getting it to the client ahead of time, giving them a week or two weeks or whatever to promote in just getting ahead of schedule. I think that's another thing, too, is just getting ourselves ahead of schedule for when we're putting stuff out because it's all prerecorded. So, you know, just making sure that we OK, we've finished a whole month with a content like let's promoter for a whole month for each one of these, I guess. 

Aaron [00:11:16] Yeah. Anything else didn't work? 

Chistian / Aaron [00:11:20] I don't think so. We might come back to that. OK. As we're talking about. Oh, yeah. That didn't win then. OK. So What did work? 

Christian [00:11:28] I know this happened this year, but the virtual hiring, virtual assistants. 

Aaron [00:11:32] It was late evening into the year last year. 

Christian [00:11:36] Yeah. So I've actually gotten to use them this year. Yeah. Fully. Yeah. I mean I think they're great and they help out with. Yeah. Just those little things. Mm hmm. We don't have time to do and we can just ask them hey we need even for I think we use them for hey gather information for this person who we're interviewing for our podcast and they just have a full sheet of everything about a data. Yeah. Like things that you're like wait how did you even get this stuff? Yeah. So just things like weird small things like that. They do help out a lot. So we currently have two virtual assistants. One of them helps out a lot with outreach for Tip For Tip. So I think that was great. And then other ones with, you know, posting blogs for your clients, organizing things, finding information for us, different things like that. 

Aaron [00:12:33] Yeah. And I think that it's definitely a win because I would put it like I would grade them is like 80 percent. And the only reason they're at an 80 instead of 100 is because there's a lot of things that we still do and we're like, we need to outsource like. I keep telling and like the other guys that we work with. And so we talk to Christian about it as much, but like hate that some of the virtual assistant can do. You don't need to do that. Like that's a task that, you know, you're good at recording videos. They can do it. You can do something different because that's the best suits their needs. So I think going into 2020, that will be helpful when we get them completely up to speed. But it's just helped out a lot with time. And that's the biggest you know, the biggest advantage is just having them to help for time. 

Christian [00:13:18] Yeah. 

Aaron [00:13:20] You know, this is a good one. So he wrote on here. What else part? Continuing education. We spent a lot of time on education. So, I mean, a lot of time on education. But I think it is helpful. 

Christian [00:13:32] I mean, absolutely. 

Christian [00:13:34] And just, you know, having, for example, on our slack, we have that education channel where we have it open for our employees and us. Like if you find an article, you find a cool new app. If you find out course drop it in there so people can learn about it or read about it. So I think we're always. Yeah, promoting that. And I've mentioned proxy previously. You know, we have rocks that are also specific for education. So we want we promote that. We say, OK, at least 30 minutes every week. We work on learning something new, you know, work on maybe you have a longer course. So just spend 30 minutes, you know, going through through that course. 

Christian [00:14:16] So I think that's definitely something that has worked and will work and something that would continue to do. Yeah. Till the end. Yes. 

Aaron [00:14:27] In the future. Yeah. Yeah. I think that continuing education was definitely one of the best thing. I mean I've I learned a lot. And also go into conferences. Yeah. Which we need to sign up for our conference that we're gonna go to. We need to figure out finance and stuff and talk about that later. We are more than likely. So you're listening. We've talked about social media, marketing world. And Mike sells. And if you listen to our podcasts, we are not going to probably go to my creating social media marketing world. Maybe we'll go in 2021, but I don't think we're gonna go in 2020. Right. 

Christian [00:15:04] We're looking at traffic and conversions. Yeah. 

Aaron [00:15:07] Ryan's a fellow Texan. That's owner. And so we've got to support Texas people. I think it's also in San Diego, just like a different time, just like a month later or something. But yeah, it's only for agency owner. So yeah, conferences. And really I would say that I would want to go to more conferences, but. 

Aaron [00:15:26] An analogy is a matter of what you use from it, like we've what we've learned a time from socially, a market world and connections, we've made some good connections there. 

Aaron [00:15:33] But there's also, I think of an art to going to a conference and getting the most out of it. Like our first year. We were just like, this is just so awesome. Like we're learning so much. 

Aaron [00:15:43] But at the same time, like there's a strategic way to do it. And we should probably like I feel like this NEC conference we go into, we're gonna be like, all right. These are the ropes. This is the best. You know, we know what we're doing at this point. So, yeah, I want to make sure that we continue to educate ourselves in the conference room as well. 

Christian [00:16:01] Yeah. What else worked? 

Christian [00:16:07] So I think it's taken a long time to find a mentor or a business coach, but we finally got some awesome business coaches. And it's already making a difference in our company and our culture. Which is exactly what we wanted. And I can't wait to see, like what you know. 

Christian [00:16:32] Keeping them around will do to our company and now how exponentially we'll grow from literally just having someone along with us on the journey. And I got that said. Yeah, it's taken a while because we've looked at different things. We looked that was a vestige a little bit. We also wanted I guess we didn't know exactly what we want. 

Aaron [00:16:57] And at some point also we think about a consultant to it, maybe beneficial in 2020. But Coach, we wanted and I had the two confused closing and a coach is going to also help us with our business growth. But really they are because they keep us accountable, like, hey, what's what are you going to get done this next week? It's like dang it, OK. 

Aaron [00:17:18] All right. Well, we meet with him on Wednesday. It's Monday. I still have like half of this to do. And it's like motivation to like, OK, I got to finish this. Before we talk to them on Wednesday. Yeah. So I think that's just the accountability outside of just you and I. Which is like we're supposed to keep ourselves accountable with each other. But just that external. And it also helps that we're paid. We paid them already. I don't want to waste this frickin money because. Yeah, we both see the bottom line of that. 

Christian [00:17:44] Yeah. Yeah. 

Christian [00:17:45] So I think that's definitely something that has worked in this a short amount of time. And I know we'll work in the future. 

Aaron [00:17:52] It's been a good month. Yeah. Yeah. And they are also guests on our podcast in two weeks from this episode. So I won't say anything else. 

Aaron [00:18:00] And just check out the they are guests in two weeks for January. So great. That's actually perfect timing. We didn't plan that. But business coaches for 2020. So if you're looking for a business coach in 2020, check out that episode. 

Christian [00:18:12] Yeah. All right. What else has worked? 

Aaron [00:18:15] What else is. Rearranging our office so your environment matters. And I think that, you know, by this point, we still need to talk about this a little bit more. And we haven't even told our employees yet. We'll probably tell them. But as time as podcast comes out. But we are going to make sure that it looks right financially. But to move to a space where it's just Christian and I in an office and also leaving the office, how it is with the other three guys. And one thing that also helped was just having the right storage and moving our desks around. And so now our office looks like it's twice as big. And like, everybody can walk everywhere versus like, you know, they can move before. But it's just it's so much more open and inviting and just not cramped, I guess. 

Christian [00:19:02] Yeah, absolutely. Yeah. It just helps with the overall, like you said, environment and making sure that you're in a nice, comfortable space. It's taking uncomfortable. Do we get these chairs this year? Yes, we did. OK. So that's another big win. Getting super comfy chairs makes a huge difference. And also standing desks, you know, the ability to stand up for, you know, an hour, 30 minutes, whatever, 15 minutes. Yeah, we've seen that in the podcast. So, yeah. So, again, just I think overall what worked in our environment has definitely improved with our office storage, with new chairs, new desks, new monitors. 

Aaron / Christian [00:19:41] Dang that's true, we did kind of do an upgrade of equipment before we were sitting in like these chairs that aid didn't have like armrests or if they did, it was like literally my college. 

Aaron / Christian [00:19:51] That I just read a high school chair. Yeah. Yeah. That's insane to think about. Yes, it is. 

Aaron [00:19:57] We're like, yes, let's spend money on chairs. And then it was like we spent. Like 15 hundred dollars on chairs. Like tears are thinking expensive. 

Aaron [00:20:09] But it's it's well worth it. You don't really realize how much it will impact you. But yeah. So we got rid of those chairs and I think we sold them, too. 

Aaron [00:20:17] So we still made some money. Wasn't much of it. Did not make the fifteen hundred dollars. But it was nice too to sell those. 

Aaron [00:20:26] What else were were looking around the office. 

Christian [00:20:30] Looking at the vision board. Vision board. I guess even having a vision board is something that has worked for us because something that we look at a consistent basis. 

Chistian / Aaron [00:20:42] I mean not every single day but we have a meeting next week about that, actually. 

Christian [00:20:45] Yes. Our 2020 vision board. So I think if you're an agency owner, you're listen to this vision board and having, you know, those goals for your next year. 

Christian [00:20:55] And we have this vision more specifically. It's split up into one, two, three, four, five, six, six different categories. Seven. Seven categories. So we have business development and growth, philanthropy awards and accomplishments, physical surroundings, rest and relaxation, physical will be financed and in all ages. It's all centered around us, the company and what we want to do on all those areas. And we really I mean, we look at that as as our lighthouse, our light at the end of the tunnel and we see. OK. We wanted to do this. Okay. What thing we need to do this week in order to to be able to accomplish that. And I would say 80, 90 percent of those things we've we've accomplished, we've done or we've talked about, we've you know. So I think it's a huge win. Something that has work is having a vision board and then acting upon it. You know, we have these are weekly meetings where we actually have a specific amount of time where we actually talk about our vision board and what's next with it. So. 

Aaron [00:21:59] Well, then I would say that that's also a something that didn't work, is that we didn't set our goals like high. 

Aaron [00:22:06] Like, I would say, we were treading like we hit most of those goals by the second quarter. Like the end of second quarter beginning in the third quarter. And so we just didn't set our goals high enough. So going into the vision board for 2020, like we said, our goals for 90 days and we probably were overoptimistic, but then we were really undervaluing like what we could do in a whole year. And so we're like, oh, we want to do this. And then it's like, oh, we completed that in four months. Yeah, we still have eight more months to go. So I think that that's something that we'll have to look at for 2020 is like being realistic with our rock goals and then being real realistic and like trying to do some stretch stuff for 2020 to push ourselves so that we don't just stay stagnant, be like, okay, well let's just knock off like one more thing. That's it. We're just working on one thing because we finish everything. I think we do it correctly. Should take us almost until the end of the year to basically hit the goals. Not six months prior. 

Christian [00:23:01] Yeah. Yeah. 

Christian [00:23:04] I mean, obviously, there's some things, you know, you will probably will finish, but I think like you're saying, we do need to aim a little higher with the goals for sure. 

Aaron [00:23:17] All right. What is. 

Aaron [00:23:21] Well, what do we think will work? Do we have anything for that section? It's in the process. Oh, I think our calculator will work. A Web website calculator. I think that will work. 

Chistian / Aaron [00:23:33] I think I am. Our Website, I think, is something that will definitely work. Yeah, that's one of those things where it's like, you know, and we go buy a new car. 

Aaron [00:23:42] It's going to be better than our old car. Like, you know. So it will I think, will work. It's just a matter of like, how much better is it gonna be? And I think it will be surprising to see how much better it is. So that will be definitely something that will work. 

Aaron [00:23:58] Facebook foundations, I think the adding that along with some other stuff that we offer that will work in like bit learning is something new we introduced this year, which is like our education kind of platform or and of the business. And we're kind of building pillars in thinking about this. Like we have the weekly bit, which is like our newsletter we have been learning, which is like our education area and resources. 

Aaron [00:24:23] We have the marketing is a podcast and Tip For Tip. So there's like a a lot of different pillars, I guess. And I think that it's a bit learning. We'll just continue to grow. And if we decide to push it and grow Facebook foundations and it does, well, then we may go into Instagram, we will go into more advanced stuff. And that may just be something we use more leveraged in the future. So I think that will be something that will work. 

Christian [00:24:47] I was going to say something that will work and it could be half of a win and. 

Christian [00:24:52] Well, is the introduction of active campaign. Yeah, absolutely. There's definitely a huge potential in there. We know at the beginning of the year that we have pipe drive or we saw on and said, no, we're selling. 

Aaron [00:25:09] So we weren't unsightly, but we we got it in like May or June. We got pipe driving May or June. 

Aaron / Christian [00:25:16] And that was a huge help. Yeah, I mean, that's a huge win. Having a pipe drive. Yeah. Yes, I think are. 

Christian [00:25:27] The apps and software that we're using have definitely improved an active campaign is one that we've recently started using and it has huge, huge potentials with literally everything that we will be doing in 2020. 

Aaron [00:25:44] Active campaign should save us five or six hours a week in just making so much easier. 

Aaron / Christian [00:25:51] Yeah. So yeah, I'm excited about that. What will or what do we have going on? 

Aaron [00:26:02] I can't really think of anything else that is going on will work. 

Aaron [00:26:08] That it won't work. You just talked about the things that are in progress right now that we don't know will work. 

Christian [00:26:15] All right. So the future 2020 and beyond. 

Christian [00:26:21] So I think in conjunction with active campaign is automation, I think we're going to definitely focus more on on that and just making it easier for us to, you know, someone's interested in our content then. OK. Must make it super easy for them to say something on messenger and they automatically get updates every time we publish something or via email or, you know, people come to our Web site and they fill out some form, submit a form, and then there's an automatic email sequence that goes out. 

Christian [00:26:51] And so building all that, all those things is definite going to be something that we're going to be pushing for for 2020. Automation on on different areas of our business. 

Aaron [00:27:01] Yeah. And I've a lot of cool ideas for that stuff, too, just like not only in automation. Seriously, let's get an e-mail serious, but like just videos of explaining like OK, instead of just text like let's do a video. I think that just adds another level of like, hey, you just fill out this form. You know, this is you know, you're going to get a call from one of our team members and this is what's going to happen next. And like, you know, it's all text and video. I think that's just a better user experience. I think another thing that we're gonna do is we're gonna have to do anyways just to utilize our vehicles to the fullest extent. And when we do that, it's just going to help us grow a lot faster because we once we teach them once we create that video ones, we don't ever have to do it again. They can handle a task. And it just means that one of the five of us or hopefully the future six, seven of us won't have to do that task over and over again because the V.A. will handle it, which will free up time and give us more leverage. 

Christian [00:28:02] Our ticketing system. Yes, does actually introduced by our business coaches, but yeah, I mean, we definitely spend a lot of time answering emails and working on just little things too. 

Christian [00:28:16] Maybe, oh, we need to fix something on this website or we need to add this little thing or we need to change this image on this ad campaign. And we've never really had a centralized ticketing system where no e-mails get left behind or forgotten or whatever. So we've always had you know, Aaron, of BitBranding Christian of BitBranding. Danielle, hello at BitBranding. So we want to create this and we already have this e-mail or should support at BitBbranding dot Co. And any of our clients or people who needs have any questions, they'll just go directly to that support. And that way everyone in the office can see that and we can assign it to someone. It will be a much more streamlined process instead of what we're doing now, which is like everyone's getting different, not just email, phone calls and text messages and things like that. So a true working ticketing system is definitely going to help us tremendously. 

Aaron [00:29:17] We can try to think of a couple more, but we so often like that's what I think that they report will help with. But a true lead generation system like active campaigning will help with this. But then just also, we're in the middle of a course called Foundations from System Lee. And that is something that like we will finish in 2020, hopefully the very beginning of 2020, and that will help us to generate real leads digitally and not just rely on stuff locally, which we love the local stuff. But just going after the bigger fish and bigger projects here locally and just having a system that we know we're going to be able to generate consistent leads online as well. Like we get LEED online, but just not as frequent as we would like. A more consistent. It's like it's like sometimes we'll get back 10, 15 people contact us in a week. In the next week it's like two or three guys. You get something consistent throughout and not just consistency, but more. 

Aaron [00:30:16] Yeah, right. 

Christian [00:30:17] So yeah, I mean we we have all this content and we have all this stuff. So. Yeah, yeah. Like you're saying we just need a minute. And there's different pieces that we've been working on, you know, with the Website, with active campaign, with all the stuff that you know, we will be able to get to that. 

Christian [00:30:35] It's just. Like I said, I think prioritizing and then making it all just work together. 

Christian [00:30:42] Yes. 

Aaron [00:30:43] All right. Anything else for the future that we know of right now? 

Christian [00:30:46] That future? No. I mean, I think the when we have our vision board meeting, we're actually have a better idea of, you know, what do we want to do or we want to get to. 

Chistian / Aaron [00:30:57] So I'm excited about that and excited about all the progress that we've made this year so far. Yeah, we hired two people, too. Yeah. Yeah. So, yeah, it's just crazy. Well, we've accomplished in this year and the fact that, oh, we can do all this stuff and then to think about for next year if we could do all this stuff last year and then where we're gonna be. Yeah. We can do double that easily. And yeah I think yeah. This year has been transformative for a business and I think eye opening as well. And I think we're molding and shaping it into, you know, a true no agency company. 

Christian [00:31:45] You know that if don't go back a few years and we're in an apartment here with like second hand furniture or it just back then it was just like, yeah, we're just a couple guys. 

Christian [00:32:00] You know, we have this agency. We had this product. We had this company. But now this is like kind of. And we were standing in his office. You look around and it's like this is legit. Right. Exactly. This is a real thing. 

Aaron [00:32:12] I mean, our podcasts have real pop filters. Come on. 

Christian [00:32:17] So, yeah, I think I think that the continuous improvement education and just keep working harder at this. Well, Well. Be awesome to see, you know, or we're all going to be about the end of 2010. 

Aaron [00:32:31] All right, thank you guys for listening to this episode. This is not a normal episode. Usually we talk about topics that are specific for local business owners or we interview local business owners who were just killing it in their industry. And we will be back with one of those episodes next week. As mentioned earlier, we will have some awesome business coaches in two weeks. Next week we will have where I think we're talking about Facebook and e-commerce. So make sure to check out that episode if this is your first time. Make sure that you subscribe so you don't miss out on any episode. And if you've been listening for a while, please leave us an honest reading review on Apple podcasts. This helps us grow and we will give you a shout out on the episode. 

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